Please note that you have previously filled in the weight, HS code and customs description for all your products. These are required for international shipping and for the creation of customs documents. You must also enter your VAT identification number (UID number) in the app and the following customs information.


Weight, country of origin, HS code and customs description

The weight is required for shipping in order to select the appropriate shipping method. The HS code is used to designate and code the goods to ensure the same classification worldwide. The country of origin and customs description must also be filled in for the product.


  1. Open Shopify.
  2. Click on products.
  3. To edit a product please click on an article.
  4. Now you will find the setting for international shipping in the middle of this page. To do this, please open the Add customs information window.
  5. Here you can now specify the weight as well as the HS code and the country of origin.
  6. Please also add the customs description for the product in the '[DHL] customsItemDescription' field.
  7. Please save the changes.


Bulk processing

Shopify offers you the possibility to enter the HS code and the country of origin in the bulk process. You can find the instructions here. 

To enter the data required for customs for serveral products at the same time, please follow the instructions below.
  1. In Shopify, click on Products and then on Inventory.
  2. Next, please select all products.
  3. Then click on Collective processing.
  4. At the top right you will find columns, please click on them and select the following options. Now you can edit the weight, the country of origin, the HS code and the customs description for all products at the same time.
  5. Please do not forget to press Save at the end.


You can only find the inventory if the stock management is carried out in Shopify.